Returns & Refunds Policy

PRODUCT DESCRIPTIONS AND DEFECTS

We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to studio lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.Minor variations in measurement (within one centimetre for width of blouse) are not considered a defect. You are responsible for ensuring that your sizing measurements are accurate. If you believe you have received a defective item, kindly drop us an email under “contact”  with your order number, and a photograph of the defect.Postage will be reimbursed for all items acknowledged to be defective. All items mailed back to us must be unworn, unwashed, unaltered, and with its tags intact. If the replacement piece is no longer in-stock, store credit or a refund will be issued. 

INCORRECT ITEMS

If you believe you have received the wrong item, at (email) with your order number, and a photograph of the item. We may ask you to proceed with sending your item back to us, for which your postage will be reimbursed. Please note that items must be unworn, unwashed, unaltered, and with its tags intact. If the correct item is no longer in-stock, store credit or refund will be issued instead.

BOUNCED PARCELS

We’ll be in touch via email in the event of a bounced parcel. However please note that, without prejudice to any other right or remedy available to us, you will be charged for any further delivery costs, or your order can be terminated if you repeatedly fail to take delivery of the Product.

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Important Notice!

Orders placed during the MCO will still be processed but delays are foreseen as there has been a huge increase in “mail traffic”

Please note that international shipping routes (excluding Singapore, China and the UK) have temporarily been closed until further notice. If you still wish to go ahead with your international orders, you might need to wait for a longer period than normal! :(

Thank you so, so much for your support, patience and understanding during this time.