F.A.Q's

If your question is not here, please email me and I will get back to you soon.

If what you were eyeing was SNATCHED UP BEFORE YOUR EYES, add it to your wish-list! But first, you’d need to register as a user (not the same as subscribing for my newsletters). You will be duly notified when your favourites are in stock again. 
It would be good to add things to your wish-list, this way I would know which are very popular and would try my best to hunt for the same fabrics again! 🙂

When I handpick the fabric for your BTBs there are sometimes pieces of paper stuck on the fabric (showing measurements of the fabric etc). 

These paper remnants are extremely easy to remove- just a quick wash. 

I try my best to make sure your BTB comes to you without this “issue” but just in case I miss a few, and I think i will, I am sorry! 

If you have this “problem” just wash the top and it will come off. You can also give it a little rub with some water!

To avoid grief, assume that it will for the first few washes.

Aside from lovingly handwashing in cold water, avoid hanging your BTB under direct sunlight (this would prevent the colour from fading).

Avoid ironing on high-heat IF you have purchased a polyester BTB.

Hand washing your BTB would be ideal if you want it to last forever.
But, if you’re like me then you’d chuck it in the washing machine (with a laundry bag if you want).
Cold water would be best, but hot water is fine if you rolled around in dirt, stylishly of course, in your BTB.

Wash with similar-coloured clothing. 

It sometimes depends on whether the Malaysian postal service is overwhelmed by sales by big companies. 

But, in general:

If you are within Peninsular Malaysia, 3-5 working days
If you live in Sabah/Sarawak, 5-7 working days
If you live outside of Malaysia, it takes anywhere from 4-11 working days from my home country to your home country. How long it takes to reach your doorstep depends on your county’s postal service.

For more information click here

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Important Notice!

Orders placed during the MCO will still be processed but delays are foreseen as there has been a huge increase in “mail traffic”

Please note that international shipping routes (excluding Singapore, China and the UK) have temporarily been closed until further notice. If you still wish to go ahead with your international orders, you might need to wait for a longer period than normal! :(

Thank you so, so much for your support, patience and understanding during this time.