Receiving your BTBs

All orders are processed within a week

BTB uses POSLAJU for shipping within Malaysia

National Shipping* Weight (kg)
Rates (MYR) Estimated Time of Arrival to Destination

 

Peninsular Malaysia 0.5

1

1.5

2

7.90
10.90
18.80 (2 packs)
21.80 (2 packs)
1-3 Working Days

(Excluding Public Holidays and Weekends)

Sabah & Sarawak 0.5

1

1.5

2

12.50
17.50
30.00 (2 packs)
35.00 (2 packs)
1-3 Working Days

(Excluding Public Holidays and Weekends)

*Please note that these are estimates. While PosMalaysia promises next day deliveries, it can depend on whether it is peak season or not.

Unforeseen delays in deliveries is deeply regretted and any foreseen delays will be communicated to you personally.

International Shipping

Countries Weight Rates (MYR) Estimated Time of Arrival to Destination Country**

 

Brunei,

Singapore,

Cambodia,

Hong Kong,

Laos,

Myanmar,

Philippines,

Thailand,

Indonesia,

Vietnam

150g

250g

500g

1kg

30.21

35.51

46.11

92.22

4-10 Working Days

(Excluding Public Holidays and Weekends)

All Other Countries 150g

250g

500g

1kg

33.39

43.99

65.19

130.38

6-11 Working Days

(Excluding Public Holidays and Weekends)

**Once shipment has arrived at destination country, delivery time is dependent on the speed of postal services of that country

Shipment confirmation & order tracking

A confirmatory email with your tracking number will be sent to you once payment has been made. Follow your BTBs migratory path to you on : https://www.poslaju.com.my/track-trace-v2/

Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping under our shipping partners. If your item is damaged or lost in transit, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. We have the right not to do any replacement of any damaged or lost shipping parcel if we did not receive any notification from you regarding the issue or if the returned parcel is not in good condition as when the parcel shipped (Please refer to returns policy).

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